As the host, I will need to be there every day to check in our guests. Do I need to use one of our allotted tickets? Yes, hosts should anticipate using one of your allotted tickets.
Do I need to order food & beverage? No, while food & beverage may vary by hospitality location, each venue will be served a standard menu. Menus will be distributed by your activation representative in the weeks leading up to the tournament. Our catering vendor, Par Caterer will provide food and beverage service onsite. Changes or additions to the standard menu selections can be made at an additional cost. In addition to catering that may be available in your hospitality venue, concessions will be available for purchase throughout the course.
One of my guests can only be there for half the day. Can I take their ticket and have someone else use it for the rest of the day? No. Once a ticket has been scanned, it cannot be scanned again. If you would like to have another person attend on that day, you will need to purchase an additional ticket.
When will tickets be available to distribute? Tickets will be loaded into your Account Manager in mid-January. We will send out information on how to access your tickets once they are available. Once in your account, you may distribute to your guests.
How will tickets be distributed? All tickets will be distributed electronically via Ticketmaster. The individual you designate to manage tickets will be notified when have all tickets have been loaded into their account. That individual should plan to collect the names and email addresses of all those on your guest list in order to transfer tickets. We will be hosting ticket management webinars in January & February with an in-depth walkthrough of the ticket distribution process.
One of our guests is no longer able to attend. Can we give the ticket to someone else? If your guest can no longer attend, you can certainly use that ticket for someone else. Since the tickets are electronic, you can retrieve the ticket from the guest who can no longer attend and send it to the next person. Ideally, you should ask the guest who can no longer attend to transfer the ticket back to you. However, if this is not possible, we can work through alternative ways to retrieve the ticket.
What if we need additional tickets? You may order additional tickets at any time leading up to and during the tournament. Suites, Skyboxes and Cabanas each have individual maximum capacities, so the total number of additional tickets available for purchase will vary. To order additional tickets, please reach out to your sales or activation representative.
What happens if we need an additional ticket on a day of the tournament? We know that there may be a need for a day of ticket and we are happy to accommodate. If you do need a ticket day of, please contact your activation representative or your Corporate Hospitality Representative and they will help process the request. As tickets are electronic, they will be delivered to you or your guest instantly.
What do we do if there is inclement weather? The PGA TOUR will have a meteorologist on site, monitoring the possibility of inclement weather. If inclement weather is approaching, warning signs will be posted on the electronic scoreboards throughout the course. The electronic scoreboards will keep fans advised as to the length of the delay in play; however, in the event of severe weather or lightning, avoid the following areas: bleachers, tall or isolated trees, hill tops or other high areas, open fields, golf carts, lakes and ponds, metal fences, barricades, hospitality venues, etc.
How do guests check in? All hospitality guests’ tickets will be scanned at the gates (points of entry to the course) and again at the hospitality venue. When they are scanned at the hospitality venue, they will be given a colored, day specific wristband, which allows them to re-enter the venue without showing their ticket again. Tickets are venue specific, so the ticket will only allow guests onto the grounds and into the venue listed on the ticket. Everyone must have a ticket for that venue to enter.
Can I bring my child into the venue? Children are allowed onto the grounds for free, with a ticketed adult. Children 12 and older will need a hospitality ticket to get into hospitality venues. You will need to purchase an additional ticket for any child that will be entering the venue with their parent.
How will guests find our venue? The course will have directional signage throughout, pointing you in the right direction. Course maps will be available upon arrival to the course, but you may share a course map with your guests as well to help them plan prior to arriving. Volunteers will also be onsite helping to guide your guests to the proper venue.
Where will Rideshare drop off and pick up? Rideshare services will be directed to drop off and pick up passengers in the Yellow Lot at Gate 8.
Is Accessible Parking available? Yes, parking for spectators with a state-issued blue parking placard/hang-tag or license plate will be available in the Red Lot, located at St. Petersburg College. A shuttle will run continuously from the Red Lot to Valspar Championship gates during gate hours. Limited mobility shuttles will be available on-course to assist with transportation.
Will there be WiFi on site? Yes, there will be WiFi available on the tournament grounds. The password for Hospitality WiFi will posted on signage inside the hospitality venue.
Are there charging stations? Charging stations will be available in both Snake Pit Club locations as well as various locations spread throughout the course. Individual Suites, Skyboxes & Cabanas will not be provided with charging stations. We encourage you and your guests to bring personal power banks & charging cables if needed.
What is the Autograph Policy? Players may be approached for autographs after their round in the Tampa Bay Times Autograph Alley, located near the 1st Tee Scoring Area.